Our number one goal is for you to love our products and to be able to create the most magical room for your child! We are therefore giving you the opportunity to return unused products to us any time within 30 days of delivery and a receive a full refund including original shipping costs in the event you are unhappy with it or it is simply not right for you. No questions asked! If it’s been a bit longer, go ahead and submit a request and we’ll see what we do to help.
Custom and personalised products cannot be returned.
How to return a product
Please send your items back in the box or mailing tube in which they arrived to the following address:
Unter der Hambach 1
Shipping costs for returning the products will not be reimbursed.
We will process all refunds upon receipt of returned goods by refunding the full price including the original shipping costs through the payment method you used for the purchase.