Shipping and delivery
Shipment processing time
We process all orders within 3-5 business days. However, often we are even faster!
All our products are shipped with DHL tracked delivery. You will receive a shipment confirmation email including tracking number once your order has shipped.
We offer international shipping on all our products. From experience we know the following delivery times are to be expected:
- Germany 2-5 days
- Europe 3-10 days
- United Kingdom 5-15 days
- USA 10-20 days
- Canada 10-20 days
- Australia and New Zealand 15-25 days
- Rest of the world around 25+ days
We offer free shipping on all orders above 75€ in Germany, above 150€ in Europe.
For all orders below 75€ in Germany, below 150€ in Europe, shipping prices using DHL tracked delivery are as follows:
- Germany 5.95 Euro
- Europe (incl. Switzerland) 12.95 Euro
- United Kingdom 13.85 Euro
- USA and Canada 29.95 Euro
- Australia and New Zealand 35.95 Euro
- Rest of World 35.95 Euro
Customs, Duties and Taxes
MICA-MICA is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages and loss
MICA-MICA is not liable for any products damaged or lost during shipping. If you have not received your order or received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.